Towing callout

We know you may not recall the answers to all the questions we ask. That’s OK. Anything you can share is helpful.

What is your name?

What year was your car towed?

If you remember it, what was the date your car was towed? If you don’t, please share a month or as much detail about when it happened as you can.

Did you consent to the tow or was it done without your permission?

I consented to or requested the tow.It was done without my permission.

What was the reason you were given for the tow? Do you feel it was accurate?

Why was your car towed?

What company towed your car?

What address was your car towed from? If you don’t know the exact address, please provide any details you can, like a street, name of building or other landmark.

Street Address

Street Address Line 2

City

What address was your car towed from? If you don’t know the exact address, please provide any details you can, like a street, name of building or other landmark.

What kind of location?

Residential, such as an apartment buildingCommercial, such as a businessPublic, such as street parkingOther

What kind of location? (For example, an apartment complex parking lot, street parking, a business parking lot, etc.)

Did you get any kind of notice that your car was towed?

Did anyone tell you why the car was towed? (Select all that apply.)

Yes, the property owners told me.Yes, the towing company told me.No one gave me a reason.

Did you get your car back?

YesNo

What did it cost?

Do you have a receipt you can share?

YesNo

Please upload a photo or copy of the receipt.

What prevented you from getting it back?

Did the company sell your car after towing?

YesNoI don't know

How did you find out it had been sold?

How long after it was towed was it sold?

Did you receive notification about the sale?

YesNo

If you have a copy, please upload it here.

Did you submit a complaint?

YesNo

Where did you send the complaint?

If you have a copy, please upload it here.

How did the experience affect your life?

Is there anything else you think we should know?

If you have any videos or photos of the towing or other documentation you can share, you can upload it here. Documentation might include photos, any records showing the VIN or a letter from the towing company.

As we continue reporting, it’s possible we can find out more about what happened in your case. (If we do, we can share what we find.) Answering the questions about your car below will help us do this.

Make (for example, Ford or Toyota):

Model (for example, F-150, Camry):

Year (if you don’t remember the exact year, a range is helpful):

Trim:

(You can leave this blank if you don’t remember. This is typically listed on the back of the vehicle. For example, a Honda Civic might say “Civic LX” on the back. The “LX” is the trim.)

What was the mileage on the car? If you don’t know the exact number, an estimate is helpful.

Please describe the condition the car was in. For example, was it in any accidents or did it have any significant mechanical problems or damage?

We are hoping to see if the towing company sold your car and for how much compared to the value. This will help us do this. We will keep you updated on what we find.

Please include any estimates of the car’s value if you have them.

Do you know the car’s Vehicle Identification Number (VIN)? You can find this on the dashboard, on the driver’s side door post where the door latches, or on paperwork such as car insurance and registration documents.

YesNoI will look for it or may be able to get it from a dealer, repair shop or somewhere else. Please ask me later.

What is the VIN?

What is the car’s license plate number?

What is the best way to reach you if we have additional questions or updates? Please select all that apply.

EmailPhoneOther

Phone Number*

Email*

example@example.com

Can we text you at this number?

Yes.No, please call.

How did you find this form?

Is there anyone else you think we should talk to? Do you have tips for how we can spread the word?

Has Your Car Been Towed in Connecticut? Share Your Story and Help Us Investigate.